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Making Specialty Orders Faster

We are excited to announce a new change in our special-order process. Starting next week, all special orders will be directly shipped to you from our vendors. This will allow you to get your items in a quicker manner and enjoy them sooner.

Please note that there is a shipping and handling fee of $10 per vendor order. You can place your orders via our website RX Request or through email at We will send you a confirmation email with the tracking number once your order is shipped.

We appreciate your continued support and loyalty. Please let us know if you have any questions or concerns about this change. We look forward to serving you better.


The Balanced Pet Team

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